Promoted Out of Usefulness: How Enterprises Lose Their Most Valuable Problem-Solvers the Moment They Advance Them
When an enterprise promotes its most capable individual contributors into management, it often celebrates the occasion while quietly dismantling the very capability it sought to honor. The institutional knowledge, diagnostic instincts, and problem-solving frameworks that made those individuals exceptional rarely survive the transition intact. Understanding why this happens—and how to prevent it—is one of the more consequential strategic challenges facing American enterprises today.